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Cameron and Associates, Inc.
 
One of the important purposes of the EAP, and one of the reasons why organizations hire and sponsor EAP’s, is to provide help and assistance to employees who are experiencing a crisis or complications that interferes with the ability to perform well on the job. Please answer the following questions concerning this aspect of the Employee Assistance Program.
 
 
Please indicate the name of the company in which you are using the EAP under (Employer or Spouse's Employer).
   
 
 
How would you rate CAI's responsiveness upon initial contact?
 
Poor
 
Below Average
 
Average
 
Good
 
Excellent
 
Not Applicable
    
 
 
How would you rate the convenience of the office location where you were seen?
 
Poor
 
Below Average
 
Average
 
Good
 
Excellent
 
Not Applicable
    
 
 
How would you rate your counselor's manner in helping you feel comfortable?
 
Poor
 
Below Average
 
Average
 
Good
 
Excellent
 
Not Applicable
    
 
 
How would you rate your counselor's helpfulness in addressing your problem?
 
Poor
 
Below Average
 
Average
 
Good
 
Excellent
 
Not Applicable
    
 
 
How effective was the EAP intervention in helping you develop solutions to your problem?
 
Poor
 
Below Average
 
Average
 
Good
 
Excellent
 
Not Applicable
    
 
 
How would you rate your overall impression of the program?
 
Poor
 
Below Average
 
Average
 
Good
 
Excellent
 
Not Applicable
    
 
 
How effective has the EAP counseling been in terms of helping you to return to work?
 
Poor
 
Below Average
 
Average
 
Good
 
Excellent
 
Not Applicable
    
 
 
How would you rate the effect of the EAP counseling in terms of improving your overall job performance?
 
Poor
 
Below Average
 
Average
 
Good
 
Excellent
 
Not Applicable
    
 
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