Questions marked with a * are required
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Aviation Consumer’s Interior Shop Survey

Thanks for agreeing to take part in Aviation Consumer’s interior shop survey. We’ll publish our findings in the September 2012 issue of Aviation Consumer. Although we’re asking for your name and e-mail address, we’re doing so only because we might we need to contact you with additional questions. The e-mail addresses aren’t sold or given away for any purpose.
 

Your name: *
 
Your e-mail address: *
 
 
 

Please tell us what kind of work you had done, such as seat upholstery, glaresheild repair or replacement, sound insulation and so on. *
 
 
 
Was the interior work combined with other non-routine work, such as repainting? If it was simply combined with a routine annual, answer "No" to this.
Yes
No
 
 

What was the total cost of the interior work? (Please enter dollar amount)
*
 
 
 

Did the shop meet its estimate? *
Actually, they billed under the estimate
Yes, close or right on
Not quite, 10 to 20 percent over
No, more than 20 percent over
No way, more than 40 percent over
 
 

Did the shop meet its scheduling promises? *
They finished early
Yes, they finished on time or close
No, they were a week or more late
They were two weeks late
They were three or more weeks late
 
 

Why did you choose that shop? *
Reference from someone I know well
Advertising
Web site
Local contact
Word of mouth from another owner
 
 
Please rate the shop on a scale of 1 to 10, with 10 being best and 1 worst
10 (best)987654321 (worst)
Quality of workmanship. *
Your perception of quality of materials used *
The shop’s ability to communicate with customers *
The shop’s overall responsiveness *
Your overall satisfaction with the shop *
 
 

How likely are you to recommend the shop to a friend?
Absolutely
I probably would
Neutral
Probably not
No way
 
 

If you had specific problems with the shop, tell us what they were?
 
 
 

Last, what advice would you give owners about re-doing an aircraft interior?
 
 
Please contact customer_service@belvoir.com if you have any questions regarding this survey.