Security and Privacy

All data is accessed only by the owner of the survey who must provide a username and password. All pieces of data are keyed to that owner identification and cannot be accessed by anyone else.

Security is an issue everywhere on the Internet. At QuestionPro we have gone to extra lengths to ensure the integrity of user data. This includes firewalls, encryption, and other security measures.

QuestionPro Inc is certified under the U.S. Department of Commerce's Safe Harbor Program. The designation certifies that QuestionPro Inc conducts business in compliance with European privacy laws. Through the certification, QuestionPro Inc demonstrates its commitment to upholding the highest privacy standard and adhering to the seven Safe Harbor principles: notice, choice, onward transfer, access, security, data integrity and enforcement.

QuestionPro has completed its SSAE16 audit for its collocation facilities in Seattle. This audit, by an independent accounting firm, signifies that the QuestionPro data center security and operational procedures have been reviewed and tested to validate that controls and processes have been suitably designed, are operating effectively; and they protect and safeguard customers equipment and data.

QuestionPro Data retention policy confirms with highest industry standards.

QuestionPro offers a unique guarantee to survey researchers to protect the privacy and confidentiality of the respondents.